Bahasa Inggris · Unit 7 Making Telephone

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SMP 8 KTSP

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Unit 1 Congratulations Unit 2 Tell me your experience Unit 3 What do you do for fun Unit 4 Lets go somewhere Unit 5 What do you think Unit 6 Once Upon a Time Unit 7 Making Telephone Unit 8 It Happened Like This

Halaman

Bahasa Inggris SMP Kelas VIII

Questions

Do people from different parts of the world greet each other in the

same way?

How do they greet each other?

Do we also greet each other in our culture?

How do we greet each other?

Fun

Page

Unit 7 - Making Telephone Calls

UNIT 7

Making Telephone Calls

In this unit, you will learn to:



comprehend transactional conversations: e.g. telephone calls,

requesting,

inviting.



produce transactional conversations: e.g. telephone calls, requesting, inviting.



read and understand written short functional texts.



create written short functional texts.

Pic. 7.1 (Dit. PSMP, 2006)

Bahasa Inggris SMP Kelas VIII

Section One:

Telephoning, Requesting and Inviting

Presentation

Activity 1

Your teacher and you will talk about telephoning.

First, answer the following questions:

Have you ever made a telephone call?

How do you make the call? Using a telephone set at home?

A mobile phone?

Who do you frequently call?

When do you usually need to make a call?

Who has ever made a telephone call in English? To whom?

Activity 2

What is your phone number? Sometimes you need to mention a phone number.

How would you do it? Each figure is spoken individually. When the number of a

pair is the same, it is read as ‘double ’. Look at the examples below:

0341463293 (oh three four one four six three two nine three)

0817532747 (oh eight one seven five three two seven four seven)

0264995544 (oh six four double nine double five double four)

Now, practice saying these phone numbers correctly.



0855 234 472 363



567 475



770 099



496 663



0272 338 225



496371

Activity 3

Listen and repeat the following phone conversation.

Then, answer the questions.

Have you ever made a telephone call?

How do you make the call? Using a telephone set at home?

A mobile phone?

Who do you frequently call?

When do you usually need to make a call?

Who has ever made a telephone call in English? To whom?

Unit 7 - Making Telephone Calls

Bob

: Hello.

Adi

: Hello.

Bob

: Bob speaking. Can I speak to Mary, please?

Adi

: Hm. She is not home right now.

Bob

: Oh, Ok.

Adi

: Can I take a message?

Bob

: Yes, please. Thanks.

Adi

: Wait a second. I’ll get a pen.

(a minute later)

Adi

: Ok.

Bob

: Could you tell her to meet Bob at 7 p.m.

in front of the City Public Library?

Adi

: All right.

Bob

: Thank you. Bye.

Adi

: Bye.

Questions :

Who are the speakers? Do they know each other?

How does Bob open the conversation?

What does Bob want?

What does Adi offer?

What will Adi tell Mary?

Activity 4

Listen and repeat after the teacher. Observe how the speakers open the conversation

and close the conversation. Finally answer the questions below.

Mr. Kale is speaking on the phone with the secretary of Parker Industries.

Listen and repeat

Secretary :

Good morning, Parker Industries. May I

help you?

Mr. Kale :

Hello. May I speak to Ms. Graham,

please?

Secretary :

I’m sorry. She’s not in. Would you like

to leave a message?

Mr. Kale :

Yes, please. This is Mr. Kale.

Secretary :

Is that G-A-L-E?

Mr. Kale :

No, it’s K-A-L-E.

Secretary

Good morning, Parker Industries. May I

help you?

Mr. Kale

Hello. May I speak to Ms. Graham,

please?

Secretary

I’m sorry. She’s not in. Would you like

to leave a message?

Mr. Kale

Yes, please. This is Mr. Kale.

Secretary

Is that G-A-L-E?

Mr. Kale

No, it’s K-A-L-E.

Pic. 7.2 (Dit. PSMP, 2006)

Pic. 7.3 (Dit. PSMP, 2006)

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Bahasa Inggris SMP Kelas VIII

Secretary :

All right.

Mr. Kale :

Could you please tell her the meeting is on Friday at 2:

30.

Secretary :

Friday at 2:30.

Mr. Kale :

And would you ask her to phone me this afternoon?

My number is 356-4031.

dalam kotak

Secretary :

356-4031. Yes Mr. Kale. I’ll give Ms Graham the

messages.

Mr. Kale :

Thank you. Goodbye.

Secretary :

Goodbye.

Source: Richards, 1991.

Questions

Who are the speakers in the above conversation? Do they know each

other?

What does he say to open the conversation?

What does he want?

4. What will the secretary tell Ms. Graham when she arrives at the office?

How does he close the conversation?

Activity 5

Study the telephone conversation in Activities 3 and 4 above once again. Observe

how the conversation begins, develops and ends. Can you identify the expression

to open the telephone conversation? Right you can say ‘Hello’. The response is

also ‘Hello’. Here are some more expressions you may use in the beginning stage

of a telephone conversation. Listen and repeat.

Good morning

Hallo

Siti speaking.

Hi, there.

Hi.

Good morning. Is it

0276 345 675

Good morning. That’s

right.

Good evening. Is it 463

765

Good evening. Sorry. You

got the wrong number

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Unit 7 - Making Telephone Calls

You may use some expressions in the next stage to end a phone conversation as

follows. Listen and Repeat.

Thank you.

Thanks. Bye.

Thanks for calling. Bye.

Good bye.

Bye.

See you later.

Bye.

Activity 6

In a phone conversation, you must use special expressions if you want to ask for

something or ask somebody to do something in a polite or formal way. Can you

identify these special expressions in the model telephone conversation above?

List them here:

_______________________________________________________________

Activity 7

Here are some expressions used in telephoning. Match the expressions on the

right column with the Indonesian equivalents on the left. Draw lines to match

them.

Expressions

Indonesian equivalents

1. Would you like to wait for a moment?

a. Maaf, saluran sibuk

2. May I ask who’s speaking, please?

b. Bisakah saya tulis pesan Anda?

3. I’m sorry the line is busy.

c. Mohon telepon kembali

4. Could you hang off the telephone, please.

d. Mohon tunggu sebentar

5. I’m sorry you dial the wrong number.

e. Maaf, salah sambung

6. Would you like to call back?

f. Apakah mau meninggalkan pesan?

7. Can I take a message?

g. Mohon meletakkan telepon

8. Would you like to leave the message?

h. Boleh tanya, siapa yang bicara.

_______________________________________________________________

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Bahasa Inggris SMP Kelas VIII

Activity 8

Listen and repeat after the teacher.

Mrs. Sartono visits her neighbour

Mrs. Sartono

: Oh, hello. Mrs. Yayah. Could I use your telephone

for a minute?

Mrs. Yayah

: Please do.

Mrs. Sartono

: Thank you. And is that the morning’s paper?

Mrs. Yayah

: Yes. It is.

Mrs. Sartono

: May I borrow it?

Mrs. Yayah : Sorry, I haven’t finished reading it yet.

Mrs. Sartono

: Oh, I see. It doesn’t matter then.

Questions

Who are the speakers in the above conversation? Do they know each

other?

How does he open the conversation?

What phrase does he use to request?

How does he close the conversation?

Do you think it is a polite conversation? If yes, why?

Activity 9

When you make a request in a telephone conversation as shown in Activity 8, you

need to know polite patterns. Here are some examples. Repeat after the teacher.

POLITE REQUESTS

POSSIBLE RESPONSES

(a).

May I

speak to John, please?

(b).

Could I

speak to John, please?

(c).

Can I

speak to John, please?

(d). Do you

mind

if ...?

(e). Would you

mind

if ...?

Wait a moment.

He is out.

Yes. Certainly.

Wrong number.

Sure. (informal)

Okay. (informal)

Listen and repeat after the teacher.

Borrowing a camera

Jenny

: Do you mind if I use your camera?

Norma

: Sorry. I’m using it.

Jenny

: Never mind then.

Mrs. Sartono visits her neighbour

Mrs. Sartono

: Oh, hello. Mrs. Yayah. Could I use your telephone

for a minute?

Mrs. Yayah

: Please do.

Mrs. Sartono

: Thank you. And is that the morning’s paper?

Mrs. Yayah

: Yes. It is.

Mrs. Sartono

: May I borrow it?

Mrs. Yayah

: Sorry, I haven’t finished reading it yet.

Mrs. Sartono

: Oh, I see. It doesn’t matter then.

Jenny

: Do you

mind if I use your camera?

Norma

: Sorry. I’m using it.

Jenny

: Never

mind then.

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Unit 7 - Making Telephone Calls

Questions

1. Who are the speakers in the above conversation? Do they know each other?

2. How does he open the conversation?

3. What phrase does he use to request?

4. How does he close the conversation?

5. Do you think it is a polite conversation? If yes, why?

Activity 10

These are some more to learn when people are requesting/asking for things.

Listen and repeat. Then act them out.



At a school office

Cindy

Could I have some paper please?

Brian

Sure. How many pieces do you need?

Cindy

45 pieces should be enough.

Brian

Here you are.

Cindy

Thanks.



In a restaurant

Amel

May I have some doggy bags, please?

Niken

Sure. Wait a second. Here you are.

Amel

Thanks a lot.

Niken

No problem.



In a flat

Amir

Sorry to bother you. Could I ask for a pinch of salt, please? I am

running out of it.

Busro

Certainly. Just a second.

Here it is.

Amir

Thank you.

Activity 12

When you invite, you also need to know the patterns for inviting somebody. Here

are some examples. Repeat after the teacher.

INVITATIONS

POSSIBLE RESPONSES

(a).

Would you ...

(b).

Could you ...

(c).

Please, come/visit ...

(d).

You are cordially invited. (written)

Yes. Certainly.

Sure. (informal)

Okay. (informal)

I would love to. (formal)

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Bahasa Inggris SMP Kelas VIII

Activity 13

Now, look at the following conversation. Rama is calling Andreta to invite her to

the movie. Listen and repeat.

Rama

: Oh hi, Andre. It’s Rama

here.

Andreta : Oh hi. How are you?

Rama

: Fine thanks. Listen.

I’ve got a couple tickets

for the new Brad Pitt’s

film. Would you like to

come?

Andreta : Oh, thanks. But I’m

working on an essay. I

have to finish it

tonight because it’s

due tomorrow.

Rama

: Oh, what a pity. Well, never mind. Some other time perhaps.

Andreta : Sure.

Rama

: Bye.

Andreta : Bye.

Adapted from McLean, 1981.

Questions

Who are the speakers in the above conversation? Do they know each

other?

How does he open the conversation?

What phrase does he use to invite her?

Where does he invite her to go?

How does he close the conversation?

Do you think it is a polite conversation? If yes, why?

Practice

Activity 1

Act out the following dialogues. Use may I, could I, or can I + a verb.

Rama

: Oh hi, Andre. It’s Rama

here.

Andreta

: Oh hi. How are you?

Rama

: Fine thanks. Listen.

I’ve got a couple tickets

for the new Brad Pitt’s

film. Would you like to

come?

Andreta

: Oh, thanks. But I’m

working on an essay. I

have to finish it

tonight because it’s

due tomorrow.

Rama

: Oh, what a pity. Well, never

mind. Some other time perhaps.

Andreta

: Sure.

Rama

: Bye.

Andreta

: Bye.

Adapted from McLean, 1981.

Hi there. Is it 326 400?

Hi. Oh yes. Can I help you?

What’s on today please?

It’s

Ayat-ayat Cinta

Oh great!

Thank you very much.

Thanks for calling. Bye.

Pic. 7.3 (Dit. PSMP, 2006)

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Unit 7 - Making Telephone Calls

Activity 2

Work in pairs. Match the words on the right with the ones on the left by drawing

lines. Then act it out.

1. Can/may/could I use your

typewriter for a while?

a. OK. Sorry.

2. Can/could you turn off the

radio?

b. Sure, I find it very hot

here, myself, too.

3. Can/could you open the

window?

c. Sorry. I’m going to use it

to go to town shortly.

4. Do you mind if I borrow your

motorcycle for an hour?

d. Sorry, I have to type a

letter.

5. Can/may/could I borrow your

newspaper?

e. Sorry, I haven’t

finished reading it yet

Activity 3

Act out some more invitations and various responses to the invitations.

Tika

Hi, Nasha. Tika’s speaking.

Nasha :

Oh hi, Tika. How are you?

Hello. Central Post Office.

_______ to Ms. Handoko, please?

May I ask who is calling, please?

Ria Mauratu

Just a moment, Ms. Mauratu.

I’ll connect you.

Thank you

Hello?

Hi. This is Budi. ________

to Hasan, please?

Sure. Hang on.

Tika

Hi, Nasha. Tika’s speaking.

Nasha

Oh hi, Tika. How are you?

OK. Thank you

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Bahasa Inggris SMP Kelas VIII

Tika

Good. Thank you. Tika, would you come to my

sister’s party tomorrow?

Nasha :

Sure, I will. What time is the party?

Tika

7 p.m.

Nasha :

That’s great. Any special dress code?

Tika

No. See you.

Nasha :

See you. Thanks for calling.

2. Wahyu : Hello, Lutfi. It’s Wahyu. How are you?

Lutfi

: Hi, Wahyu. Fine. Thanks.

Wahyu

Lut, would you like to drop in after class?

Lutfi

: I’d like to, but I have to be home before 3.

Next time.

Wahyu

Ok. Bye.

Lutfi

: Bye.

Cici

Hello, Mira. It’s Cici.

Mira

Hi, Ci. How are you?

Cici

Fine. Thanks. How about you?

Mira

Very well. Thank you. Ci, I’ll have my

birthday party next weekend. Could you

come?

Cici

Oh, so sorry. My family and I plan to visit

my uncle in Surabaya.

Mira

What a pity! But, it’s OK.

Cici

Sorry Mira.

Production

Activity 1

Work in pairs. Act out the following phone conversation.

Tika

Good. Thank you. Tika, would you come to my

sister’s party tomorrow?

Nasha

Sure, I will. What time is the party?

Tika

7 p.m.

Nasha

That’s great. Any special dress code?

Tika

No. See you.

Nasha

See you. Thanks for calling.

Wahyu

Hello, Lutfi. It’s Wahyu. How are you?

Lutfi

Hi, Wahyu. Fine. Thanks.

Wahyu

Lut, would you like to drop in after class?

Lutfi

I’d like to, but I have to be home

before 3.

Next time.

Wahyu

Ok. Bye.

Lutfi

Bye.

Cici

Hello, Mira. It’s Cici.

Mira

Hi, Ci. How are you?

Cici

Fine. Thanks. How about you?

Mira

Very well. Thank you. Ci, I’ll have my

birthday party next weekend. Could you

come?

Cici

Oh, so sorry. My family and I plan to visit

my uncle in Surabaya.

Mira

What a pity! But, it’s OK.

Cici

Sorry Mira.

Hi there.

That’ll be fine, Tin.

Hi. Tini. How are you ?

Good. Thanks. Could I borrow

your laptop, please? Two days, I

suppose.

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Unit 7 - Making Telephone Calls

Activity 2

Work in pairs. The following phone conversation is incomplete. Complete the

dialogue using the following cues. Then act out the conversation.

Bintang and Rumbewas are classmates. Bintang tries to phone

Rumbewas to ask him to join an English Storytelling competition

on Sunday, March, 23rd at 8 am. The location is at SMPN 1 Jalan

Merapi no 5. When she phones, Rumbewas is out. Ana, Rumbewas’

sister, answers the phone.

Ana

: Hello?

Bintang

: Hello. ................................, please?

Ana

: No, he is’nt.

Bintang : Can I ...................................., please?

Ana

:...........................................................

Bintang

:...........................................................

Activity 3

Work in pairs. Create a telephone conversation using the following cues. Then,

act out the conversation into a role play.

Lina tries to phone her father in his office. When she phones him, his

secretary answers the phone and tells her that he is out of the office.

She asks his secretary to tell him that her mother is sick at home and

needs to go to hospital as soon as possible.

Yes. Thank you.

Good afternoon. Dr. Rizal’s

office. Can I help you?

Yes, I’d like to make an

appointment with Dr.

Rizal, please.

Fine. Is Tuesday morning at

five all right?

Ok. Please tell him Andri

called him. Thanks.

Hello.

Can I talk to Hendra, please?

He’s not home right now.

Would you like to leave

a message?

Sure. Thanks.

Bintang and Rumbewas are classmates. Bintang tries to phone

Rumbewas to ask him to join an English Storytelling competition

on Sunday, March, 23rd at 8 am. The location is at SMPN 1 Jalan

Merapi no 5. When she phones, Rumbewas is out. Ana, Rumbewas’

sister, answers the phone.

Ana

: Hello?

Lina tries to phone her father in his office. When she phones him, his

secretary answers the phone and tells her that he is out of the office.

She asks his secretary to tell him that her mother is sick at home and

needs to go to hospital as soon as possible.

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Bahasa Inggris SMP Kelas VIII

Secretary

: Good morning, Kalbe Farma

Industry, May I help you?

Lina

: ________________________________

________________________________

Secretary

: ________________________________

________________________________

Lina : ________________________________

________________________________

Secretary

: ________________________________

________________________________

Activity 4

Observe the following dialogue carefully.

Albar

Would you like to come to a party with me?

Betty

I’d love to. Thank you very much.

Albar

Let’s make it after supper.

Betty

OK. See you later.

Make up dialogues like the example above. Use the information below appropriately in

the underlined parts.

come to a football match

go to the cinema

come to the farewell party

eat out

see a film

6.30 at your place

about 7.30

on Saturday

after dinner

tonight

Activity 5

Take turns practicing the dialogues.

Your friend asks you to go with him/her to the mall. You have to take care of

your baby brother because your parents are not home.

You call your friend and ask her/him to go with you to see a new movie. She/

he agrees.

Secretary

Lina

Secretary

Lina

Secretary

Pic. 7.4 (Dit. PSMP, 2006)

109

Unit 7 - Making Telephone Calls

Section Two:

Short Functional Texts

Presentation

Activity 1

Work in pairs. Answer the following questions

1. Have you ever got an invitation?

2. When was it?

3. For what occasion were you invited?

4. Why do people make invitations?

5. What do you expect to find in an invitation?

Activity 2

With a partner, discuss the following parts of an invitation you think you should

not probably miss. Please tick (V) them.

Parts of advertisement

Name of the one who invites

Address of the one who invites

Address where the event is held

Special services

Salutation

Date and time of the event to be held

Closing

Date and time of writing the invitation

Direction/map to reach the place

...........

Activity 3

Read the following example of an invitation card and its reply.

ada kotak berupa post card

Dear Winda,

I’m having a birthday party at Rose’s Cafe

On Saturday, Sept 6

At 7 pm

You are cordially invited.

Indra

RSVP

Dear Winda,

I’m having a birthday party at Rose’s Cafe

On Saturday, Sept 6

At 7 pm

You are cordially invited.

Indra

RSVP

Pic. 7.5 (Dit. PSMP, 2006)

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Bahasa Inggris SMP Kelas VIII

Dear Indra,

Thank you very much for your invitation to your birthday

party at Rose’s Café.

I would love to come, but I regret to let you know I have to

take my little brother to the dentist’s.

Love,

Winda

Questions

Who invites Winda?

For what occasion is the invitation?

Where will the party be held?

When will the party be held?

What is RSVP?

Is Winda able to come to the party?

What happens to Winda’s little brother?

Activity 4

Work in pairs. Answer the following questions

Have you ever got a message?

When was it?

Who wrote the message?

Why do people write messages?

5. What can you expect to find in a message?

Activity 5

Study the following e-mail

messages between two friends. Then answer the

questions.

Hi Jegeg,

You’re right, Geg. The test will be held soon,

starting from june 8. Here is some information

you need. Students are asked to have their own

stationary. No dictionary is allowed. Lateness is

not tolerated. Cheating is prohibited. The students

card must be presented. The first day is biology.

Well, I’ve got to go now. We all miss you. See you

soon. Tak egood care.

Love.

Bagus

Dear Indra,

Thank you very much for your invitation to your birthday

party at Rose’s Café.

I would love to come, but I regret to let you know I have to

take my little brother to the dentist’s.

Love,

Winda

Hi Jegeg,

You’re right, Geg. The test will be held soon,

starting from june 8. Here is some information

you need. Students are asked to have their own

stationary. No dictionary is allowed. Lateness is

not tolerated. Cheating is prohibited. The students

card must be presented. The first day is biology.

Well, I’ve got to go now. We all miss you. See you

soon. Tak egood care.

Love.

Bagus

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Unit 7 - Making Telephone Calls

Quetions

Who wrote the email?

Who was the email for?

Why did the sender write this email?

What ought Jegeg to bring to the test?

5. What is tested on the first day?

Activity 6

Reread the e-mail

messages by Bagus in Activity 5. Observe the sentences he used

in the e-mail once again. Can you identify the sentences with the pattern ‘be +

verb 3’ in his e-mail massages? With a partner, write down these sentences in the

box below.

____________________________________________________________________

Activity 7

Now, compare the sentences you have written in Activity 6 with the following

taken from the e-mail above. Notice the expressions in bold.

The test

will be held

soon, starting from June 8.

Students

are asked

to have their own stationeries.

No dictionary

is allowed

to be used.

Lateness

not

tolerated

Cheating

is prohibited

The ID card

must be presented

Study the sentences in the table below. Discuss them with a partner. The sentences have

the same pattern as some sentences in the e-mail above.

Everyone

was

invited

to the school party.

Smoking in the public

prohibited

Part 1 of the book

is being

discussed

now

The blackboard

has been

cleaned

The party

will be

held

on this Thursday night.

Activity 8

Fill the blanks with the word provided on the right column.

Look at the noun at the beginning of each sentence.

____________________________________________________________________

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Bahasa Inggris SMP Kelas VIII

Syahrudin ......... books everyday.

Books ......... by Syahrudin everyday.

are read

reads

The students ..... the teacher’s explanation.

The teacher’s explanation ..... by the students.

understood

was understood

Yoyoh ..... the experiment report soon

The experiment report ..... by Yoyoh soon.

will write

will be written

Do these sentences have the same or different meaning? Discuss with a partner.

Practice

Activity 1

These expressions are parts of an invitation. Put these parts in their appropriate

places to make an invitation.



On Saturday, Sept 6



RSVP



I’m having a birthday party at ‘Rumah Makan Ringin Asri’



There are door prizes for you.



At 08.00 pm



Dear Friends,



All of you are cordially invited.



Yatman Surapraja

____________________________________________________________________

Activity 2

With a partner complete the following invitation card using appropriate

expressions so that it makes an invitation. You will celebrate your football team’s

5th anniversary. Decide the place, time yourself.

Dear,______________

____________________________________________________________________

Dear,______________

____________________________________________________________________

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Unit 7 - Making Telephone Calls

Activity 3

Use an appropriate form of verbs between brackets. No 1 has been done for you.

Making paper is a long process to do. Here is a series of process by which paper is

made. All begins from trees in the jugle.

Pic. 7.8 (Rachmajanti and Sulistyo, 2007)

First, trees in the jungle are cut (1) down. Then, these trees (cut)

(2) into smaller parts. These parts (call) (3) logs. Further, the

logs (cut) (3) into very small pieces. These pieces then (mix) (4)

and (cook) (5) in a very big container. Into the container, some

chemicals (add). This results in a mixture which (call) (6) pulp.

This pulp (press) (7) through rollers so that it forms sheets. These

sheets (dry) (8) further to make paper. Now, the paper is ready to

be processed further, for example, to be made into books etc.

Activity 4

Bak’ Iyah helps the Han family. Ms. Han wants her to do the cooking for the day’s

meal while she is away. So, she writes a note to Bak’ Iyah. Complete the following

messages. Use passive voice.

Bak’ Iyah,

The onions and garlic need to be (peel) and then (cut)

into small pieces. Then put them in the butter.

The mushrooms need to be (boil) first when the onions

are soft.Then, mixall of them.

Thanks.

Ibu